01
Bring guest data together from PMS
GuestSell centralizes preferences, stay details, purchase history and booking data in one place.
Turn every guest
interaction into
revenue.
Identify the right service for every guest and turn everyday front desk interactions into sales opportunities.
The problem
Your hotel has more to sell.
Your reception doesn't always have the time to sell it.
Your hotel already has valuable guest data and a wide range of services to sell. But during a busy shift, reception teams don't have time to connect every guest with every potential opportunity. GuestSell does it for them.
How GuestSell works
From guest data to revenue in 4 steps
02
Expand your service catalog
Unlock each guest's potential and add more services that improve the stay — inside and outside the hotel.
03
Automate opportunities
Create rules that automatically match guest data with the right service and the right moment of the stay.
04
The right service to the right guest
Reception receives a clear, actionable opportunity at check-in, during the stay or before check-out — ready to sell.
AUTOMATIONS THAT CREATE OPPORTUNITY
Set the rule.
Let the services find the guest.
Add automations that turn guest data into relevant services. Choose the signal, the service and the moment — your reception team takes it from there.
DemographicsCouple
WhenPreviously used Spa
When
ThenService Spa treatment
More services, more revenue
Sell inside and outside your hotel
Add your own services and those of local partners. Every experience is a new revenue stream.
Inside the hotel
Spa
Room upgrade
Dinner
Breakfast
Late check-out
Massage
Outside the hotel
Transfer
Museums
Rent a car
Flamenco
Bike tours
Excursions
+ Add any service with commission for your hotel
BEFORE AND AFTER
The same family.
A fuller stay.
Without guest context, the bill is only the room. With the CRM, reception adds the experiences this family will actually want.
Before GuestSell
Room only
The Martín family. The stay is recorded, and nothing else is sold.
- Stay€900
After - using GuestSell
The same family
Reception connects this stay to the services that fit them.
- Stay€900
- Flamenco show€110
- Late check-out€135
- Airport transfer€65
MORE OPPORTUNITY IN EVERY STAY
Turn every stay into a revenue opportunity
Give your reception team the intelligence to make more relevant services — while unlocking more revenue from the services your hotel already has to sell.